Please use the email link below to ask a question. Otherwise you can write us to the address given below. Once you send your question, your own customer file and ticket number will automatically be generated and you will be guaranteed a response within 24-48 business hours. Often much, much sooner!
VERY IMPORTANT IF YOU WANT A REPLY! PLEASE READ THIS BEFORE SENDING IN YOUR QUESTION.
Due to an overwhelming amount of incredibly long emails (sometimes 5-6+ long paragraphs), and many readers sending in 4-5 email questions per day, we are having to enforce certain criteria guidelines so our team of herbalists and customer service staff are able to serve all of our readers and customers better. Please adhere to the following guidelines or your email will not be replied…
- All emails must be less than 300 characters. We have made this easy for you by creating a box that will not accept more than this. Please format your message clearly, using direct questions.
- Do not send in more than 1 email in a 24 hour period. If we receive multiple emails before your 1st email was answered, they will be deleted.
Our postal address is:
655 Lordship Lane
London N22 5LA
email: firstname.lastname@example.org or email